Cookie Policy
How we use cookies and tracking technologies
Understanding Cookies
This Cookie Policy explains how Exepart uses cookies and similar tracking technologies on our Platform. Cookies are small text files stored on your device that help us provide, improve, and secure our services. By using our Platform, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that websites place on your computer or mobile device when you visit them. They are widely used to make websites work more efficiently, provide a better user experience, and send information to website owners.
Types of Cookies by Duration:
- Session Cookies: Temporary cookies that are deleted when you close your browser. They help the Platform remember your actions during a single browsing session.
- Persistent Cookies: Remain on your device for a set period or until you delete them. They remember your preferences across multiple sessions.
Types of Cookies by Purpose:
- First-Party Cookies: Set directly by Exepart
- Third-Party Cookies: Set by our service providers and partners
2. How We Use Cookies
Exepart uses cookies for various purposes to enhance your experience and improve our Platform:
2.1 Essential Cookies (Required)
Strictly Necessary
These cookies are essential for the Platform to function. You cannot opt out of these cookies as they are necessary for providing the service.
Essential Cookies Include:
- Authentication: Remember your login status and keep you signed in
- Security: Protect against fraudulent activity and secure the Platform
- Session Management: Maintain your session across pages
- Load Balancing: Distribute traffic across servers for optimal performance
- Form Data: Temporarily store form inputs to prevent data loss
| Cookie Name | Purpose | Duration |
|---|---|---|
auth_token | User authentication and session management | 7 days |
session_id | Maintain user session across requests | Session |
csrf_token | Prevent cross-site request forgery attacks | Session |
cookie_consent | Remember your cookie preferences | 1 year |
2.2 Functional Cookies (Optional)
Preference and Functionality
These cookies remember your preferences and settings to provide a personalized experience. You can disable these cookies, but it may affect certain features.
Functional Cookies Include:
- Language Preferences: Remember your selected language
- Display Settings: Remember theme, layout, or view preferences
- Search Filters: Save your commonly used search filters
- Notification Settings: Remember your notification preferences
- Dashboard Customization: Save your dashboard layout and widgets
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences | Store user settings and preferences | 1 year |
language | Remember selected language | 1 year |
theme | Remember theme preferences (light/dark mode) | 1 year |
2.3 Analytics Cookies (Optional)
Performance and Analytics
These cookies help us understand how visitors use our Platform so we can improve it. They collect anonymous information about pages visited, time spent, and interactions.
Analytics Cookies Include:
- Usage Analytics: Track which pages and features are used most
- Performance Monitoring: Measure page load times and identify errors
- User Behavior: Understand navigation patterns and user flows
- A/B Testing: Test different versions of features
- Conversion Tracking: Measure goal completions (signups, inquiries sent)
Third-Party Analytics Services:
- Google Analytics: Web analytics service (anonymized IP addresses)
- Vercel Analytics: Performance monitoring and web vitals
- Sentry: Error tracking and performance monitoring
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - distinguish users | 2 years |
_gid | Google Analytics - distinguish users | 24 hours |
_gat | Google Analytics - throttle request rate | 1 minute |
2.4 Marketing Cookies (Optional - Requires Consent)
Marketing and Advertising
These cookies track your activity to deliver personalized advertisements and measure marketing campaign effectiveness. You can opt out of these cookies without affecting Platform functionality.
Marketing Cookies Include:
- Advertising: Show relevant ads based on your interests
- Retargeting: Display ads for Exepart on other websites you visit
- Campaign Tracking: Measure effectiveness of marketing campaigns
- Social Media: Enable sharing content on social platforms
- Conversion Tracking: Track actions after viewing an ad
3. Third-Party Cookies
We work with trusted third-party services that may set cookies on our Platform:
3.1 Stripe (Payment Processing)
- Purpose: Secure payment processing and fraud prevention
- Cookies: Stripe may use cookies for security and fraud detection
- Privacy Policy: https://stripe.com/privacy
- Type: Essential (required for payment processing)
3.2 Google Analytics
- Purpose: Web analytics and usage statistics
- Data: Anonymized visitor data (IP addresses anonymized)
- Opt-Out: Google Analytics Opt-out Browser Add-on
- Privacy Policy: https://policies.google.com/privacy
3.3 Email Service Providers
- Purpose: Track email delivery and engagement (opens, clicks)
- Usage: Improve email communications and measure effectiveness
- Type: Functional (can be disabled)
4. How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit Exepart, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your preferences at any time through your account settings or by clicking the "Cookie Settings" link in the footer.
4.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- Receive notifications before cookies are set
- Delete existing cookies
How to Manage Cookies in Popular Browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important: Blocking or deleting essential cookies may prevent you from accessing certain features of the Platform, including logging in and using your account.
4.3 Do Not Track (DNT)
Some browsers include a "Do Not Track" feature that signals to websites that you don't want to be tracked. Because there is no standard for how DNT signals should be interpreted, we do not currently respond to DNT signals. We respect your cookie preferences set through our cookie banner.
5. Mobile App Tracking
Our mobile applications may use similar tracking technologies:
- Device Identifiers: Unique device IDs for analytics and personalization
- Local Storage: Store data locally on your device
- SDKs: Third-party software development kits for analytics and advertising
- Push Notifications: Send notifications based on your preferences
You can control mobile tracking through your device settings:
- iOS: Settings → Privacy → Tracking
- Android: Settings → Privacy → Ads
6. Cookie Retention and Deletion
Retention Periods:
- Session Cookies: Deleted when you close your browser
- Short-Term Cookies: Deleted after hours or days (e.g., 24 hours)
- Long-Term Cookies: Deleted after months or years (e.g., 1-2 years)
You can delete cookies at any time through your browser settings or our cookie management tool.
7. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, laws, or our practices. Updates will be posted on this page with a revised "Last Updated" date.
For material changes, we will notify you via:
- Email to registered users
- Prominent notice on the Platform
- Updated cookie consent banner
8. Contact Us
For questions about our use of cookies or to exercise your rights:
Exepart Platform
Privacy Email: privacy@exepart.com
Support Email: support@exepart.com
Website: www.exepart.com
You're In Control
We believe in transparency and giving you control over your data. You can manage your cookie preferences at any time, and we'll respect your choices. Essential cookies cannot be disabled as they're necessary for the Platform to function.